Shipping policy

SHIPPING POLICY

Processing Time

All orders are made-to-order and printed especially for you. Please allow 2-5 business days for production before your item ships.

Shipping Times

Once your order has been produced and shipped, delivery times are:

• United States: 3-7 business days
• Canada: 7-14 business days
• International: 10-21 business days

Shipping Costs

• Standard Shipping: Calculated at checkout based on your location
• Free Shipping: Available on US orders over $50

Tracking

You will receive a tracking number via email once your order ships. Please allow 24-48 hours for tracking information to update.

Shipping Address

Please ensure your shipping address is correct at checkout. We cannot be responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Stolen Packages

Once a package is marked as delivered by the carrier, we are not responsible for lost or stolen packages. Please contact the shipping carrier directly for assistance.

Questions?

Contact us at moonmuttsmagic@gmail.com for any shipping-related questions.